![]() If there are errors in the PST file, you will get a dialog box with an option to repair it. Once you find the Outlook.pst file, select it and then click or tap the START button to start scanning of the PST file. That helps in case you are receiving the error on some PST file other than the default file. If you do not know the location of filename.pst, use the Search feature in Windows to check your computer storage devices for Outlook.pst. After launching the tool, browse to your Outlook data file (normally named Outlook.pst). Press Windows Key F to get the Find dialog box.ĭouble click SCANPST.EXE icon to launch the Inbox Repair Tool. If you cannot find it, use the search option in Windows OS. Whether it displays Computer, This Computer, or My Computer is dependent on the Microsoft Windows operating system running on your computer.įor Outlook 2007, browse to C:\Program Files\Microsoft Office\Office12For Outlook 2010, browse to C:\Program Files\Microsoft Office\Office14For Outlook 2013, browse to C:\Program Files\Microsoft Office\Office15For Outlook 2016, browse to C:\Program Files\Microsoft Office\Root\Office16For Outlook 2019, browse to C:\Program Files\Microsoft Office\Root\Office16Īfter browsing to the relevant folder as explained above, look for SCANPST.EXE. ![]() ![]() The root folder is generally the C drive in Computer or Windows File Explorer. Here are some pointers to the location of the file: The exact location of SCANPST.EXE depends on the version of Outlook you are using. To repair using Inbox Repair Tool, you have to locate and run it. This executable file scans PST files for errors and repairs any damage to the PST file. It is copied to your computers’ internal storage (on the primary drive) when you install the Outlook desktop email client. It is known as the Inbox Repair Tool or SCANPST.EXE. There is an Outlook tool for the purpose. ![]() Repairing the PST file may solve the problem of not being able to expand the folder. More than often, a damaged PST file is the reason why Outlook won’t expand top-level folders in the left pane where all accounts and folders therein are displayed. There are two types of data files on Outlook desktop: Offline Storage Table (.ost), and Personal Storage Table (.pst). There is not enough memory available to perform the operation #ĭamaged data files could be one of the main reasons why you get the error message saying “Cannot Expand the Folder Not Enough Memory”.
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